FAQ

CATERING SERVICES 

Is there a minimum food and beverage order for your catering service?
Within the boundaries of Puerto Morelos, the food and beverage minimum $100USD.

For service to Cancun, Playa del Carmen, and Playacar, the food and beverage minimum is $200USD.

For service to Puerto Aventuras, the food and beverage minimum is $300USD.

For service to Akumal,the food and beverage minimum is $350USD.

For service to Tulum, the food and beverage minimum is $450USD.

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Is there a  delivery fee for your catering service?
There is no fee for service within the Puerto Morelos Old Town area.

For service south of Grand Residences or north of Dreams Rivera, a $20USD surcharge will apply.

For service to Cancun, Playa del Carmen, and Playacar, a $50USD surcharge will apply.

For service to Puerto Aventuras, a $60USD surcharge will apply.

For service to Akumal, a $80USD surcharge will apply.

For service to Tulum, a $100USD surcharge will apply.

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What exactly is a “Full Meal Deal”?

When you order a meal from us, you get everything from starters (at the very least with the Número Dos, the best guacamole and pico de gallo you’ve ever had), chips and salsa(s), salad and/or veggies (which we so need when we’re on vacation), beans, rice, a main entree, and fruit for dessert. If your order the Número Uno, you’ll get something more, such as quesadillas or queso fundido, for example. Or you’ll get something really spectacular and special, like Marco’s Mole Poblano, which takes him two days to prepare using 27 ingredients. 

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What are your portion sizes like?
Our portions are generous, that is, they are more generous than your standard-restaurant portion. Most of our clients have leftovers. However, if you have some big eaters in your group, or if you have a few people on Paleo-style diets who will load up on meat and leave virtually everything else untouched, it can cause an undesirable imbalance in the menu plan. Our goal is that everyone gets their fill, but it bears keeping in mind that the food we bring is all the food there is; imparting this information to the group BEFORE anyone goes through the line to serve themselves will help assure that everyone gets their fair share.

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Does the price of the meals include tip?
Yes! As of April 3, 2019, the meal price includes a 15% gratuity. 

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Can I get a discount if I order multiple meals?
We put the same amount of care and effort into every meal we prepare for people, whether it’s a single dinner or full week of cooking.  Our business model is based on quality of service and product!

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Does the price of the meal include table service?
No. The price per person is based on a self-serve model. If you would like the meal individually plated with wait service, we can, schedule permitting, offer service and clean up at an additional charge of $30USD/hour; please inquire if you’re interested.

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Will Chef Marco prepare the meal at my condo?
No. Most of the meal will be prepared in our kitchen. We will warm and set up the food to be ready to eat, for self-service, at the hour of your choice at your rental property using your dishware. Certain dishes may be prepared or finished onsite for maximum freshness/crispiness.

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Does your service include clean up after the meal?
No. We will clean and put away any pots or pans we dirty in heating up or cooking your meal, and leave your kitchen as we found it. We can, schedule permitting, offer service and clean up at an additional charge of $30USD/hour; please inquire if you’re interested.

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Can you just drop off our order at our condo in “To Go” containers?
No. We transport all of our food in reusable containers which we will take back home with us. We avoid use of Styrofoam or other non-biodegradable “disposable” containers.

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I can’t eat very spicy food. Can you make Mexican food that isn’t spicy?
Most dishes are not spicy in and of themselves, but rather served with spicy salsa on the side. We can make any heat level of salsa, from zero to habanero!

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I’m worried about getting sick. Do you clean all your fruit and vegetables?
We clean and disinfect all of our produce thoroughly, regardless of if it will be peeled or not, so you can enjoy your salads, garnishes and fruit without fear of getting traveler’s tummy.

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PROVISIONING SERVICES 

As of April 2018, we are discontinuing our provisioning services.