FAQ

CATERING SERVICES 

 

Is there a minimum and/or a delivery fee for your catering service?
$100USD is the minimum unless otherwise noted. There is a $15-20USD surcharge for service to condos/houses outside of the Puerto Morelos Old Town area, S of Grand Residences or N of Dreams Riviera. We currently do not offer our services more than 15 km outside of the Puerto Morelos boundaries.

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Does the price of the meals include tip?
No. The price of the meals is based on the cost of the ingredients, preparation time, and transportation. Gratuities are not assumed but always appreciated!

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Can I get a discount if I order multiple meals?
No quantity discounts. We put the same amount of care and effort into every meal we prepare for people, whether it’s a single dinner or full week of cooking.  Our business model is based on quality of service and product!

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Does your service include clean up after the meal?
No. We will clean and put away any pots or pans we dirty in heating up or cooking your meal, and leave your kitchen as we found it. We can, schedule permitting, offer service and clean up at an additional charge of $30USD/hour; please inquire if you’re interested.

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Do you drop off the food at our condo, or cook it there?
It’s a little like a mix of the two! We will warm and set up the food to be ready to eat at the hour of your choice at your condo or apartment using your dishware. Certain dishes may be prepared or finished onsite for maximum freshness/crispiness.

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Can you just drop off our order at our condo in “To Go” containers?
No. We transport all of our food in reusable containers which we will take back home with us. We avoid use of Styrofoam or other non-biodegradable “disposable” containers.

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I can’t eat very spicy food. Can you make Mexican food that isn’t spicy?
Most dishes are not spicy in and of themselves, but rather served with spicy salsa on the side. We can make any heat level of salsa, from zero to habanero!

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I’m worried about getting sick. Do you clean all your fruit and vegetables?
We clean and disinfect all of our produce thoroughly, regardless of if it will be peeled or not, so you can enjoy your salads, garnishes and fruit without fear of getting traveler’s tummy.

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PROVISIONING SERVICES 

As of April 2018, we are discontinuing our provisioning services.